Privacy Policy

Last Updated: June 12, 2026

VolleyVision ("we," "our," or "the App") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

Personal Information

When you create an account, we collect:

• Name and email address (via Apple Sign-In or Google Sign-In)
• Profile information you provide (skill level, training goals, experience)
• Account preferences and settings

Video Content

When you use our video analysis features:

• Videos you upload for technique analysis
• Match context and metadata you provide
• AI-generated analysis results and feedback

Usage Data

We automatically collect:

• Device information (model, OS version, unique identifiers)
• App usage statistics (features used, time spent, actions taken)
• Performance data and error logs
• Progress data (skill ratings and analysis history)

Advertising & Tracking Data

Subject to your device permissions/settings and applicable law, we may collect:

• Advertising identifier (IDFA on iOS, GAID on Android)
• App install source and attribution data
• In-app conversion events (e.g. subscription started, onboarding completed)
• Subscription and purchase metadata
• Account-linked identifiers we may share with certain advertising partners for attribution and event matching, such as your internal app user/account ID and, for TikTok on iOS, your email address during login or registration flows

This data is used solely to measure the effectiveness of our advertising campaigns. You can withdraw consent at any time in your device's privacy settings.

2. How We Use Your Information

We use collected information to:

• Provide AI Analysis: Process your videos with third-party AI providers to generate technique feedback
• Personalize Experience: Customize training recommendations based on your profile and goals
• Track Progress: Monitor your skill development and display analytics
• Improve Services: Enhance our AI models and app features using anonymized data
• Communication: Send important updates, notifications, and support responses
• Security: Detect and prevent fraud, abuse, and technical issues
• Advertising Measurement: Measure campaign performance and attribution, subject to your device permissions/settings and applicable law

3. Third-Party Services

VolleyVision integrates with the following third-party services:

AI Processing Providers

Your videos and coach-chat messages are processed by third-party AI providers to generate analysis and coaching feedback. Depending on availability, this may be Google's Gemini API or other AI model providers accessed through the OpenRouter platform. Content is transmitted securely, processed in real time to generate your results, and is not retained by us on our servers. Processing is subject to the respective provider's terms and privacy policy.

Supabase

We use Supabase for:

• User authentication and account management
• Database storage of user profiles and subscription status

PostHog

We use PostHog to collect anonymized in-app usage analytics (screens viewed, features used) to help us improve the app. This data is not used for advertising.

Superwall

We use Superwall to manage subscription offers and paywalls. Superwall receives your app user ID and subscription/purchase events to present offers and measure their performance.

AppsFlyer

We use AppsFlyer for install attribution — understanding which marketing campaign or referral link led you to download the app. AppsFlyer may collect device identifiers and install/conversion events, subject to your device permissions/settings. Data is processed in accordance with AppsFlyer's Privacy Policy.

Apple Sign-In / Google Sign-In

We use Apple and Google's authentication services to securely sign you in. These services may collect data according to their respective privacy policies.

Meta (Facebook) SDK

We use the Meta SDK to measure the effectiveness of our Facebook and Instagram advertising campaigns. This may collect device identifiers and in-app conversion events (such as subscription started) to attribute installs to ad campaigns. Data is processed in accordance with Meta's Privacy Policy. You can opt out via your device's privacy settings (iOS: Settings → Privacy & Security → Tracking).

Google Analytics for Firebase

We use Google Analytics for Firebase to measure in-app conversion events for our Google Ads campaigns. This may collect device identifiers and anonymized usage events. Data is processed in accordance with Google's Privacy Policy.

TikTok App Events SDK (iOS)

On iOS, we may use TikTok App Events SDK to send app event data directly from the app to TikTok for attribution and campaign measurement. This may include events such as app launches, logins, onboarding completion, paywall views, trials, subscriptions, and purchases. During login or registration flows, we may also provide TikTok with account-linked identifiers such as your internal app user/account ID and email address for attribution and event matching. TikTok may also collect device identifiers and other SDK-level attribution data, subject to your device permissions/settings. Data is processed in accordance with TikTok's Privacy Policy.

4. Data Storage and Security

We implement security measures to protect your information:

• Videos and data are stored in secure cloud infrastructure
• Connections are encrypted using industry-standard protocols (HTTPS/TLS)
• Access to personal data is restricted to authorized personnel only
• Regular security audits and updates

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

5. Data Retention

• Account and profile data is retained while your account is active
• Videos are processed in real time for analysis and are not stored on our servers; your videos and analysis history remain on your device and are removed when you delete them or uninstall the app
• Anonymized usage data may be retained indefinitely for analytics
• You can delete your account at any time from the app's Settings screen, or request deletion by contacting us

6. Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Export: Download your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your data

To exercise these rights, contact us at privacy@volleyvision.app

7. Children's Privacy

VolleyVision is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using VolleyVision, you consent to such transfers.

9. California Privacy Rights (CCPA)

California residents have additional rights:

• Right to know what personal information is collected, used, and shared
• Right to delete personal information
• Right to opt-out of sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising privacy rights

10. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under GDPR including:

• Right to access, rectification, and erasure of personal data
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

11. Advertising & Opt-Out

We run advertising campaigns on Google, Facebook/Instagram, and TikTok to promote VolleyVision. We use attribution tools to understand which ads lead to app installs and subscriptions. We do not sell your personal data to advertisers.

You can limit ad tracking at any time:

• iOS: Settings → Privacy & Security → Tracking → disable "Allow Apps to Request to Track"
• Android: Settings → Google → Ads → "Delete advertising ID"
• Meta: Facebook/Instagram app → Settings → Ads → Ad Preferences
• TikTok: TikTok app → Settings → Privacy → Ads

12. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the App or via email. The "Last Updated" date at the top indicates when changes were made.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your data:

Email: privacy@volleyvision.app

For general support: support@volleyvision.app